support

franchising

Click these links and see if you’re ready to own your own TCBY and
experience the sweet taste of success.

 

over 30 years of frozen yogurt experience at your service

Yogurt with toppings

More than thirty years after creating our first swirl, we’re still going strong. And, the sweetest part? We share all those years of experience to help our franchisees achieve success right along with us.

Through our parent company, Famous Brands International, we have over 880 franchisees in 16 countries across the TCBY and Mrs. Fields brands. We have built a solid infrastructure that includes a team of industry experts and all the necessary resources to assist you with opening, operating, and creating your own sweet success story.

operations/field support services

  • Field-based support professionals dedicated to business operations and store profitability
  • Regular, ongoing franchise location visits to consult, educate, and coach on best-in-class business practices
  • Expert employee training and staffing

marketing services

  • Marketing plan for new store opening to help create awareness and trial
  • Ongoing marketing plan and strategy to help attract new customers while maintaining current regular customers
  • Marketing strategies that emphasize owning the community through local store marketing activities
  • National Marketing Fund to combine funds from all of the TCBY franchise locations to build and maintain our exceptional brand awareness and preference

training

  • Eight-day new franchisee training at the company’s Famous Brands University (FBU) in Broomfield, Colorado
  • Comprehensive FBU curriculum that includes education on products, equipment, store operations, marketing, staffing, accounting, and loss prevention
  • Ongoing support of product and promotional launches
  • Ongoing support via the company’s eLearning platform – FBUview
  • National POS platform with comprehensive system support

store development

    Helping you get your TCBY frozen yogurt business open on time and on budget is our goal. We assist our franchisees throughout the entire store opening process with the following:

  • Real estate team to assist with market planning and site selection
  • Proprietary site evaluation tool
  • Construction and store opening team to assist with entire store opening process
  • Construction management firm in place to facilitate store construction and opening 

     


    tcby – your partner for success

    mrs fields – with you all the way